Terms and Conditions

Welcome to Novelsnookz , a venture proudly operated by Vortegra Technology Private Limited. Our platform is designed as a trusted destination for discovering and purchasing books, supported by our commitment to responsible service, digital safety, and careful handling of your information.

In this document, “we,” “us,” and “our” refer to Vortegra Technology Private Limited, while “you,” “your,” and “users” refer to individuals who access or use Novelsnookz . By continuing to use our platform, you confirm that you accept the terms stated below. If you do not agree with any part of these terms, we recommend that you discontinue using the website.

Acceptance of Terms

By browsing or purchasing books through Novelsnookz , you acknowledge and agree to these Terms and Conditions. Vortegra Technology Private Limited reserves the right to modify these conditions without prior notice. Your continued use of the platform after any changes are made will be treated as acceptance of the revised terms. If you are unable to comply with these terms, you are advised to stop using the website.

Eligibility to Use the Website

To access our website and make purchases:

• You must be at least 18 years old or use the website under the supervision of a parent or legal guardian.

• You must have the legal capacity to enter into binding agreements under applicable law.

• We reserve the right to refuse service, terminate accounts, or cancel orders if we believe that a user does not satisfy these eligibility requirements.

Account Registration

You may be required to create an account to access certain features of the website.

By registering, you agree to:

• Provide accurate, current, and complete information.

• Keep your account details and login credentials confidential.

• Inform us immediately if you become aware of any unauthorized use of your account.

We are not responsible for any loss or damage caused by unauthorized access to your account resulting from your failure to protect your login credentials.

User Responsibilities

As a user, you agree to:

• Use the website only for lawful and personal purposes.

• Avoid engaging in any activity that disrupts the website’s operation or security.

• Not attempt to gain unauthorized access to other user accounts, systems, or restricted areas.

• Not upload, transmit, or distribute harmful, obscene, or unlawful content.

• Refrain from placing false, misleading, or fraudulent book orders.

Any violation of these responsibilities may result in suspension or permanent termination of your account.

Product Information and Availability

We make every reasonable effort to present book descriptions, cover images, prices, editions, and availability accurately. However:

• Book cover images may vary slightly from the actual copy due to edition changes, printing variations, lighting, or screen settings.

• We do not guarantee that every book displayed on the website will be available at the time your order is placed.

• We reserve the right to limit the quantity of books available and discontinue any title at any time.

If any discrepancy occurs, we reserve the right to cancel the affected order.

Orders & Payments

We reserve the right to change book prices at any time without prior notice. If there is a typographical error, incorrect pricing, or other listing error, we reserve the right to cancel or refuse any order placed for a book listed at an inaccurate price, regardless of whether the order has already been confirmed or payment has been processed.

All payments must be completed using the authorized payment options available during checkout, including but not limited to credit/debit cards, UPI, net banking, and digital wallets. We use secure third-party payment gateways to process transactions and help protect your payment information. However, we do not store sensitive payment details such as card numbers on our servers.

By placing an order, you confirm that all billing and payment information provided is accurate, complete, and authorized for use. All orders are subject to verification and review. We reserve the right to cancel or delay an order if fraudulent or suspicious activity is identified, or if the information provided is found to be false or misleading.

After successfully placing an order, you will receive an order confirmation at the email address provided during checkout. This email confirms receipt of your order but does not represent final acceptance until the order has been verified and processed for dispatch.

Intellectual Property Rights

All content available on this website—including logos, book-related graphics, images, layouts, icons, written content, and software code—is the property of Novelsnookz  or its licensors and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any part of the website’s content for commercial or public purposes without obtaining our prior written permission. Unauthorized use may result in legal action.

Use of Website Content

The content provided on this website is intended only for personal and non-commercial use. You may download or print content solely for personal reference. Any unauthorized commercial use of website content is strictly prohibited.

Prohibited Activities

You agree not to engage in any of the following activities:

• Uploading viruses, malware, or other harmful code.

• Attempting to disrupt, damage, or overload the website.

• Using bots, crawlers, or other automated tools to access website content.

• Misusing, falsifying, or manipulating personal information.

• Posting defamatory, abusive, offensive, or unlawful content.

• Violating any applicable local, state, national, or international laws.

We reserve the right to take legal action against individuals or organizations involved in prohibited activities.

Privacy Policy Reference

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information. We encourage you to review it to understand our practices.

Limitation of Liability

To the fullest extent permitted by law, Novelsnookz  shall not be responsible for any indirect, incidental, or consequential damages resulting from the use of, or inability to use, our website or books purchased through the platform, even if we have been informed of the possibility of such damages.

Indemnification

You agree to indemnify and hold Novelsnookz , its affiliates, and employees harmless against any claims, losses, damages, liabilities, or expenses resulting from your breach of these terms or misuse of the website.

Disclaimer of Warranties

The website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. We do not guarantee that the website will always be error-free, secure, uninterrupted, or continuously available.

Force Majeure Clause

We shall not be held responsible for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, strikes, epidemics, or telecommunications disruptions.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of India. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts located in India.

Dispute Resolution

We are committed to customer satisfaction and aim to resolve concerns fairly and promptly. If any dispute, claim, or disagreement arises from or relates to your use of our website, books, products, or services, we encourage you to first contact our customer support team at Vortegratechnologyprivatelimit@gmail.com to seek an informal resolution.

By using our website, you agree to follow this dispute resolution process as a condition of accessing and using our services.

Termination of Access

We reserve the right to suspend or terminate your access to the website at our sole discretion, without prior notice, if you violate these Terms and Conditions or engage in conduct that may harm the website, other users, or our services.

Changes to Terms and Conditions

We may revise these Terms and Conditions at any time. Your continued use of the website after any changes are made will be considered acceptance of the updated terms.

Contact Information

For any questions, feedback, or concerns regarding these Terms and Conditions, please contact us at: Vortegratechnologyprivatelimit@gmail.com.